Terms of Service

By accessing the services provided by Finqura Technologies, you agree to comply with and be bound by the following terms and conditions.

1. Account Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials. Any activity performed through your account is your sole responsibility. You must notify us immediately of any unauthorized use.

2. Anti-Spam Policy

Finqura Technologies strictly prohibits the use of its platform for sending unsolicited messages (SPAM). You agree not to send messages to recipients who have not opted-in to receive communications from you.

3. Regulatory Compliance (DLT)

In accordance with TRAI regulations, all commercial communications in India must be registered on the DLT platform. Users must provide valid Principal Entity IDs and Header IDs for message delivery.

4. Service Limitations

While we strive for 99.9% uptime, we are not liable for delays caused by mobile network operators, technical failures outside our control, or scheduled maintenance.

Privacy Policy

At Finqura Technologies, we value your privacy and are committed to protecting your personal data.

1. Data Collection

We collect information such as your name, email address, and mobile number during registration. We also store logs of messages sent through our gateway for reporting and compliance purposes.

2. Use of Information

Your data is used to provide services, process payments, and send important updates regarding your account. We do not sell or lease your database to third parties.

3. Data Security

We implement industry-standard encryption (SSL) to protect your data during transmission. Access to sensitive data is restricted to authorized personnel only.

Refund & Cancellation

1. Wallet Recharges

All payments made to the Finqura Technologies wallet are final. Once credits are added to your account, they are non-refundable and cannot be exchanged for cash.

2. Credit Validity

Your SMS credits come with lifetime validity unless specified otherwise in a special promotional offer. They will remain in your account until used.

3. Chargebacks

Unauthorized chargebacks or payment reversals will lead to immediate account suspension and legal action if necessary.